Guides
Guides to automating phone work with AI
Written from running voice AI on real phone lines.
How to automate a business with AI
A plain guide to automating a business with AI: how to find the work worth automating, the four kinds of automation that work today, why to start with one process, and how to keep people in control.
How to automate a business with voice AI
A practical guide to putting voice AI on a business phone line: which calls to automate first, what the build involves beyond the demo, how to pilot it safely, and what to measure.
How to pilot voice AI on one phone line
A step-by-step way to trial an AI phone agent without risking your main number: choose a narrow slice of calls, agree what success means, review real calls, and widen only when a week passes without surprises.
Which phone calls should a business automate?
A simple test for deciding which phone calls to hand to voice AI and which to keep with people, with examples of each and the mistakes that make callers hate automation.